“Erring on the side of grace” when it comes to repentance?

Recently a friend wrote to me about a church in which the well-meaning elders choose to believe anyone who claims to be repentant, even those who have been living a double life (such as a well-respected church person who turns out to be a secret abuser or adulterer). She said,

“They say they want to believe the best and take people at their word. They would rather err on the side of grace.”

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